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SANTSU at a Glance

Your Trusted Background Screening Partner in Japan

Years of experience: 60+; Established in 1966
Background checks: 300k+; Cumulative cases handled
Fastest Turnaround: 2Business
days
Countries covered: 150+; Global research network

OUR VALUES

About SANTSU

Philosophy

All For Your Safety

Since our founding, we have pursued one purpose: protecting the safety and peace of mind of businesses and individuals through investigations grounded in facts and truth.

Principles

01Safety

We conduct our business with compassion and a spirit of cooperation, giving due consideration to the safety of all our stakeholders—the people, businesses, and environment connected to our activities.

To provide safe and reliable services, we take a firm stance against harassment of our employees by customers (customer harassment), as well as disruptive behavior toward other customers. We are committed to preventing harassment, responding promptly to incidents, and preventing their recurrence.

02Integrity

We conduct our work with integrity and report facts accurately and truthfully.

03Innovation

We continually strive to improve our services and uphold professional standards to meet the evolving needs of our clients and society.

WHY SANTSU

Experience you can rely on.

Reason01

Trusted for over 60 years

As a specialist background screening provider in Japan, we help clients make safe, informed hiring decisions through effective background and reference checks.

Experience with leading listed companies

Our work with major listed companies across a range of industries informs services tailored to each client’s needs and challenges.

More than 300,000 checks handled

The knowledge and research expertise we have built over many years underpin the quality of our background screening.

Reason02

Professional standards. Independent assurance.

PBSA member

As a member of the Professional Background Screening Association, we follow global industry guidelines and draw on an international research network.

ISO/JIS Q 27001 certified continuously since 2009

As the first investigation company in Japan to obtain ISO/JIS Q 27001 certification, we have established information security management and investigation processes that give our clients peace of mind.